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WHAT: Lunch & Learn Webinar Series - a space where we explore practical topics to help us grow both professionally and personally.
This month’s session is titled: Say It Right: SBI Feedback Plus AI
WHEN: Thursday, August 21 at 2:00-2:30 PM PST

Join us for a 25-30 minute webinar where you’ll learn how to use the SBI (Situation-Behavior-Impact) model to give and receive better feedback and discover how AI tools like ChatGPT can help you practice and refine your approach.

This session is open to everyone, whether you're leading a team, working cross-functionally, or simply want to improve how you communicate. This session is for you.
Click here to register.
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eLearning Lessons

Denial: New Patient Condition Not Met
This document indicates information about denial B16.
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B16
denial
established patient
new patient
new patient qualifications not met
not met
Pediatric Denti-Cal Guidelines for Fillings, Sedatives and Extractions
Please watch the video to learn about the topic.
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2140
2330
2335
2391
2394
2940
6985
7140
9230
9248
amalgam
composite
D2140
D2330
D2335
D2391
D2394
D2940
D6985
D7140
D9230
D9248
denture
filling
nitrous gas
oral sedation
sedative
simple extraction
Pediatric Dentistry: Endodontics and Crown
Please click the video to learn about the content.
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2920
2929
2930
2934
3220
D2920
D2929
D2930
D2934
D3220
Denti-Cal Guidelines for Space Maintainers and Sealants
Please click the video to learn about Denti-Cal Guidelines for Space Maintainers and Sealants
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1351
1352
1516
1517
1551
D1351
D1352
D1516
D1517
D1551
denti-cal
guidelines
medi-cal dental
sealant
space maintainer
Scaling and Root Planing (SRP)
Please read this lesson about Scaling and Root Planing and Dental Probing.
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4341
4342
D4341
D4342
probing
root planing
scaling
SRP
What are Space Maintainers?
Please read this and feel free to ask us if you have any questions.
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1510
D1510
space maintainer
space maintainers
WHAT IS PERIODONTAL SCALING AND ROOT PLANING?
Please read the resource and feel free to ask if you have any questions.
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4341
D4341
deep clean
deep cleaning
periodontal scaling
periodontics
root planing
scaling
HOW TO WRITE APPEALS
This document teaches the basic format of appeal letters.
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appeal letter
format
New Patient VS Established Patients and E&M Codes
This explains when we can qualify the patient as new or established. There are also codes for new and established patients.
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E and M
E&M
established
established patient
established pt
evaluation and management
new
new patient
new pt
office visit
office visits
Patient
Medical Billing Cycle: Summary
This shows the medical billing cycle as a process and important definitions/descriptions.
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billing
medical billing
medical billing cycle
process
revenue cycle management
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