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WHAT: Lunch & Learn Webinar Series - Train AI to Understand How You Work
WHEN: Thursday, February 5 at 1:00-1:30 PM and 2:00-2:30 PM PST

Learn how to personalize AI so it understands your role, tone, and priorities, and how to give it your own information so it produces
clearer, more relevant responses for your work. Click here to register.

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Principle 1: Be Engaged

 
Principle 1
General information of the situation
End here
Principle 1
General information of the situation

Principle 1

The situation is where you start. You learn by dealing with real-life work situations. Provide a short description of the situation for the learners to work on. Along the way, you will impact results.
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Sitches are situations, jams, issues, errors, gaps, troubles, stoppages and many others to fix and solve. They are also opportunities to improve, grow, expand, and introduce better, faster and cheaper ways to get the desired results.
What is your Situation and Question?

Principle 1: Be Engaged

Building strong client relationships starts with engagement. Take the time to actively listen and truly understand your client’s needs. Clients seek a trusted partner, not just a service provider.

Watch the video and reflect on the question below:

What strategies can you use to shift from being a service provider to a trusted partner?

Share your answers in the comments, and engage with your peers by responding to their thoughts.


Click the file in the More Materials section to view and download the complete copy of the handout.
client relationships (10)