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WHAT: Lunch & Learn Webinar Series - a space where we explore practical topics to help us grow both professionally and personally.
This month’s session is titled: Say It Right: SBI Feedback Plus AI
WHEN: Thursday, August 21 at 2:00-2:30 PM PST

Join us for a 25-30 minute webinar where you’ll learn how to use the SBI (Situation-Behavior-Impact) model to give and receive better feedback and discover how AI tools like ChatGPT can help you practice and refine your approach.

This session is open to everyone, whether you're leading a team, working cross-functionally, or simply want to improve how you communicate. This session is for you.
Click here to register.
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eLearning Lessons

Non-Laboratory: YTD
This resource guides you through managing Production Sheet Reports for Non-Laboratory Facilities, covering the monthly summary tab, creating a Year-To-Date (YTD) summary chart, and generating a YTD coding distribution to track and analyze performance trends efficiently.
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google sheet reports
non-lab
non-laboratory
ytd
Task and Letter Creation
Here, you will learn about how to create task orders and letters. Follow the guide to know more.
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gastroenterology
GIC
letter
task
VFD
Requesting of New Pre-Authorization from the Website
Please download and read this resource.
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authorization
gastro
gastroenterology
GIC
pre-auth
prior authorization
Attaching a Requested Prior Authorization
Please download and read this resource.
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gastroenterology
GIC
pre auth
prior auth
prior authorization
Authorization Already Available In G-Gastro
Please download and read this resource.
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authorization
gastro
gastroenterology
GIC
What is Prior Authorization?
Please download and read this resource.
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authorization
gastro
gastroenterology
GIC
prior auth
prior authorization
Eligibility Check Before Prior Authorization
Please download and read this resource.
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authorization
eligbility
gastroenterology
GIC
pre auth
prior auth
Scheduling an Office Visit
Please download and read this resource.
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gastroenterology
GIC
office visit
scheduling
VFD
Screening Colonoscopy and Schedule Appointment
Explore the process of screening for colonoscopy and booking appointments.
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appointment
colonoscopy
schedule
schedule appointment
screening
screening colonoscopy
Patient Demographic for New Patient
Patient registration is the process of collecting basic information, "in which the name, identity, age, race, and other important personal information are recorded in a database of a particular medical institution." Here’s what you need to know about registering a new patient.
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demographic
Patient
patient demographic
VFD
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