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WHAT: Lunch & Learn Webinar Series - a space where we explore practical topics to help us grow both professionally and personally.
This month’s session is titled: Say It Right: SBI Feedback Plus AI
WHEN: Thursday, August 21 at 2:00-2:30 PM PST

Join us for a 25-30 minute webinar where you’ll learn how to use the SBI (Situation-Behavior-Impact) model to give and receive better feedback and discover how AI tools like ChatGPT can help you practice and refine your approach.

This session is open to everyone, whether you're leading a team, working cross-functionally, or simply want to improve how you communicate. This session is for you.
Click here to register.
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Medicaid Patients (GIC)

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established patient
Medicaid
new patient
non-established patient
referral
  • Description
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    This resource covers the scheduling procedures for non-established and established patients with Medicaid, focusing on how to handle referrals and urgent cases. By following these guidelines, schedulers can ensure proper appointment allocation, especially for Medicaid patients, while adhering to urgency and referral protocols.
  • Topic Index
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    Non-Established patients with a referral
    Non-Established patients without a referral
    Non-Established patient with an URGENT referral
    Established Patients
    Notes