Five Principles of Building Client Relationships
The situation is where you start. You learn by dealing with real-life work situations. Provide a short description of the situation for the learners to work on. Along the way, you will impact results.
Sitches are situations, jams, issues, errors, gaps, troubles, stoppages and many others to fix and solve. They are also opportunities to improve, grow, expand, and introduce better, faster and cheaper ways to get the desired results.
What is your Situation and Question?
Welcome to the micro-learning series on Building Client Relationships!
This video serves as the foundation for the series, so take the time to familiarize yourself with it. Each principle will be explored in depth throughout the micro-learning lessons.
Watch the video and reflect on the question below:.
How would you describe your client relationship style based on these principles?
Share your answers in the comments, and engage with your peers by responding to their thoughts.Click the file in the More Materials section to view and download the complete copy of the handout.
More Materials
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