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WHAT: Lunch & Learn Webinar Series - a space where we explore practical topics to help us grow both professionally and personally.
This month’s session is titled: Say It Right: SBI Feedback Plus AI
WHEN: Thursday, August 21 at 2:00-2:30 PM PST

Join us for a 25-30 minute webinar where you’ll learn how to use the SBI (Situation-Behavior-Impact) model to give and receive better feedback and discover how AI tools like ChatGPT can help you practice and refine your approach.

This session is open to everyone, whether you're leading a team, working cross-functionally, or simply want to improve how you communicate. This session is for you.
Click here to register.
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PDFs

Missing Diagnosis and Invalid Code Examples
Instances where a medical billing document (like a Superbill) lacks a required diagnosis or contains a code that is incorrect or not recognized. These examples highlight errors or omissions that can impact billing accuracy.
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billing
gastroenterology
GIC
Invalid Diagnosis Code
missing diagnosis
Patient Visit with Injection Billing
Example of a visit where an injection was administered to the patient.
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billing
gastroenterology
GIC
Patient
visits
Self Pay Patient Sample Billing
This guide explains how to distinguish self-pay from billing.
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gastroenterology
GIC
new patient
Patient
self pay
New Patient Sample
Office Visits are coded differently according to the patient's condition and the time the office visit took. Some other guidelines are discussed in this resource.
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billing
coding
GIC
new patient
Patient
Incorrectly Tagged as New Patient (Sample)
View an example of an incorrectly tagged as New Patient.
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billing
established
GIC
new patient
Patient
Established Patient Sample
View an example of an established patient and some important guidelines to follow.
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billing
coding
established
GIC
Patient
Batch Creation
A BATCH is a folder that contains the biller/coder’s name and the date for the day. Creating a batch is important because it organizes billing records, streamlines the billing process, ensures accountability and accuracy, and facilitates accurate reporting.
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batch
billing
coding
GIC
Voicemail (For Onshore)
Opening Voicemails is also a task of VFDs. Here's what you need to know about it.
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call
gastroenterology
GIC
VFD
Voicemail
Insurances That Require a Referral
List of insurances that require a referral.
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blue cross
blue shield
gasrtoenterology
HMO plans
hometown health
indian health
Tricare
tricare prime
VA
veterans administrations
Veterans Affairs
Veterans Affairs is a US government organization that offers life insurance, house loans, and pensions to veterans of the armed forces.
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gastroenterology
GIC
VA
veterans affairs
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